The Closing NightmareĪfter an exhausting day, we finally sat down with a finance specialist to sign the papers. After inspecting our new unit, we waited around for quite a while to sign papers. The island was not damaged in this one, and it was the same model. My husband believes that the RV at final inspection was not the exact unit we’d chosen. The manager agreed to fix the damage to our satisfaction or replace the island completely.Ī few days later we came in with our 2012 trade-in to pick up our new unit. Several places had been painted over to hide the damage. Upon inspection, it was quite obviously dropped during installation. Another stipulation was that they fix the island. The Camping World PurchaseĪfter agreeing on a price and a few terms, like keeping our mattress, the deal was made. We assumed we would be dealing with him throughout the process. A 2018 Keystone Cougar 338RLK won the day.Īfter deciding on the unit, we sat down with Jackie and the finance manager. We didn’t want to buy new because of depreciation, but it was the only fifth wheel with everything on our list. I can’t remember his name.Īnd comparing we decided on another Keystone. Once when she had a day off, they stuck us with a salesman who did treat us like a nuisance. She never acted like we were wasting her time. She showed us every unit we requested with patience. We had a list of must-haves and a few “it would be nice” items. The SearchĪs it was in Idaho, the saleswoman, Jackie, was wonderful. So, since we happened to be in Minnesota for a job, the timing was perfect. We’ve learned that vehicle negotiations are always better deals up north near the holidays. More about that in the Camping World corporate post. These purchases didn’t turn into a problem until we sold the used RV and requested a prorated refund. We did buy the warranty, at a reasonable price, and a GAP plan because it was a used unit. They offered us the extended warranty, but they did not shove it down our throats. 2012 Keystone Cougar 278RKS, purchased at Camping World Meridian, Idaho.